![]() Helps you simplify Windows administration (DRS only).You can even perform audits in Dameware to check your security. Has flexible user security control and agent deployment so that group policy rules can ensure that people who should not have access to other machines don't have it.You can provide a link in chat to invite the user and other required parties to the session. ![]() Allows multiple parties to connect and view an issue, and interact by sending and receiving files.It enables you to lock the user's keyboard so that latency doesn't interfere with the ability to fix user issues. Gives you the ability to work across satellite-latent connections to see what the user is seeing.Allows for multi-factor authentication, including the use of smart cards such as Common Access Cards (CACs).Offers built-in integration with Web Help Desk (WHD) that allows you to launch remote sessions from WHD, and enables automatic ticket creation (DRS only). ![]()
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